How to contact an author

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If you want to ask questions about how an item works before buying, need help using an item you’ve purchased, or just want to tell an author how much you love their work, that’s great! Contacting an author is easy and you have a few options available to do this.

Authors Profile

Some authors offer a contact form that you can use to email them directly. You’ll find the contact form on the author’s Momensity Market profile page.

Support Tab

The support tab of every item’s page will indicate if an item is supported. You’ll find information here about what support includes, and how to get it. Some authors also choose to include other details here, like frequently asked questions about the item, other helpful links, or their support response time.

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